Guarantees

12 Hour Burn-In and Stress Test

All of our systems here at Global American are Burn-in/Stress tested before they are shipped to you. This means that all of the components on the system are running under a 100% load for a minimum of 12 hours. This ensures that product arrives at your doorstep functioning and ready to go out of the box. If anything fails during that time we have other tests that our engineers conduct to further diagnose the faulty component. If a faulty component is found, we replace it and re-stress the unit for another for 12 hours. Some of the components and I/O that we test are the CPU, Memory, LAN, Video, LPT and COM ports. A hardware test log and Certificate of Testing Compliance is also included in all of our full systems and Motherboard/CPU/RAM combos that we sell. 

1 year Umbrella Warranty

Global’s Umbrella Warranty gives our customers peace of mind that no matter what, we’ll stand behind our product. As opposed to going to several different sources for items like memory, CPU, SSD/HDD, cables, etc., you can get everything from one source…Global. We procure, test, and warranty every single piece of hardware that comes through our facility; and because we’re so confident in our Quality Control and Testing processes, we’ll stand behind whatever we sell to you. We’ll also offer technical assistance to help you troubleshoot your problem, and any labor incurred is covered under our standard warranty. You can feel confident you’ve made the right choice in your Integration Partner when you come to Global American.