Technical Support with Global American
Our completely US-based customer support team is easy to reach via our website, by phone or email. We’re available Monday – Friday 8am – 5pm EST to help you work through any issues that may arise. Whether the problem be with drivers, power, or IRQ address, we will work with you until it’s solved. Period.
Need to submit a form? Please follow the instructions on our technical support form page before sending in your request.
Prototyping
The first step to any successful product is the prototype. Global offers our “No-Fuss Prototype Service” to get you the right system in your hands quickly, and all the engineering-level help and support you may need at no additional cost to you.
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Engineering
Whether it be a custom integration, tweak to a COTS component or a completely custom board or chassis, Global’s Engineering Team can serve as your partner to accomplish an end result both quickly and within budget.
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Branding & Labeling
We understand the importance of developing a brand and offer services to help you personalize your hardware.
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Imaging & BIOS
OUT-OF-THE-BOX. It’s a phrase that means so much when you’re a busy professional. Global will make sure you get exactly that, and in most cases, without any additional cost.
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Testing & Certifications
We know that every application is different, and may need to meet different regulatory requirements.
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Production
Global American has been building and integrating Embedded hardware for almost 30 years, it’s our specialty and we do it well.
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Inventory & Fulfillment
Let us be a part of your supply chain. We’ll keep your tested and packaged goods in our warehouse for release as you need them.
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Technical Support
Our completely US-based customer support team is easy to reach, either through our website or directly via phone or email, and available Monday - Friday 8am - 5pm EST.
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Lifecycle Management
In the 30 years that we’ve been building and integrating Embedded products, we’ve been able to help multiple customers through many full lifecycles.
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Already know what you need? Request a quote.
We can customize the perfect solution to meet your embedded computing needs.
Latest Articles
The Changing Landscape of Embedded Security
Gone are the days when a strong firewall was all you needed to ensure your industrial systems and servers remained safe. Security programs have grown more robust over the years, forcing hackers to use more sophisticated approaches. But this also means that security measures must evolve further as well, going further than simply firewalls and […]
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Global American Partners with Acrosser
December 20, 2023
Be it Edge computing or IoT, you want rugged PCs that can perform under pressure. Acrosser’s products are perfect for the job, and we will be partnering with them to bring these computers to our customers. AAD-W480A: A Powerful PC for AI and Edge Computing AI-based software has become quite practical in many commercial applications, […]
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Intel Hybrid Core: Gimmick or the Future?
August 1, 2023
With the 12th Gen Alder Lake lineup, Intel has introduced a new hybrid core architecture. But what exactly does a hybrid core entail? And what does it mean for embedded computing? Why the Move to Hybrid Cores? The never-ending semiconductors arms race has revolved around packing more and more cores into a single chip since […]
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From the Blog
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The Changing Landscape of Embedded Security
November 15, 2024
Gone are the days when a strong firewall was all you needed to ensure your industrial systems and servers remained safe. Security programs have grown more robust over the years, forcing hackers to use more sophisticated approaches. But this also means that security measures must evolve further as well, going further than simply firewalls and […]
View Article
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Lifecycle or Lifespan – What’s More Important for Embedded Computers?
November 4, 2024
When investing in industrial PCs, you want to ensure that your investment would last you for a while. But which parameter decides that – the product’s lifespan, or its lifecycle? Lifespan – A Measure of Durability The lifespan of an embedded computer (any electronic device, really) refers to the expected operating duration of the product, […]
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