Technical Support with Global American
Our completely US-based customer support team is easy to reach via our website, by phone or email. We’re available Monday – Friday 8am – 5pm EST to help you work through any issues that may arise. Whether the problem be with drivers, power, or IRQ address, we will work with you until it’s solved. Period.
Need to submit a form? Please follow the instructions on our technical support form page before sending in your request.
Prototyping
The first step to any successful product is the prototype. Global offers our “No-Fuss Prototype Service” to get you the right system in your hands quickly, and all the engineering-level help and support you may need at no additional cost to you.
Learn HowEngineering
Whether it be a custom integration, tweak to a COTS component or a completely custom board or chassis, Global’s Engineering Team can serve as your partner to accomplish an end result both quickly and within budget.
Learn HowBranding & Labeling
We understand the importance of developing a brand and offer services to help you personalize your hardware.
Learn HowImaging & BIOS
OUT-OF-THE-BOX. It’s a phrase that means so much when you’re a busy professional. Global will make sure you get exactly that, and in most cases, without any additional cost.
Learn HowTesting & Certifications
We know that every application is different, and may need to meet different regulatory requirements.
Learn HowProduction
Global American has been building and integrating Embedded hardware for almost 30 years, it’s our specialty and we do it well.
Learn HowInventory & Fulfillment
Let us be a part of your supply chain. We’ll keep your tested and packaged goods in our warehouse for release as you need them.
Learn HowTechnical Support
Our completely US-based customer support team is easy to reach, either through our website or directly via phone or email, and available Monday - Friday 8am - 5pm EST.
Learn HowLifecycle Management
In the 30 years that we’ve been building and integrating Embedded products, we’ve been able to help multiple customers through many full lifecycles.
Learn HowSome of our successful brand partners
Already know what you need? Request a quote.
We can customize the perfect solution to meet your embedded computing needs.
Latest Articles
While official Intel processor names are humdrum and boring (i7, i9, etc.), the unofficial codenames used by the company are rather unique. From lakes to cities, landmarks to rivers, Intel has taken inspiration from many places. Let’s take a look at how these codenames have evolved over the years. What is an Intel Codename? Official […]
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Intel Hybrid Core: Gimmick or the Future?
August 1, 2023
With the 12th Gen Alder Lake lineup, Intel has introduced a new hybrid core architecture. But what exactly does a hybrid core entail? And what does it mean for embedded computing? Why the Move to Hybrid Cores? The never-ending semiconductors arms race has revolved around packing more and more cores into a single chip since […]
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Fanless PC for Networking Systems
June 1, 2023
Surveillance and other networking applications require a very specific combination of features – a large number of LAN ports, a low-power processor, and fanless cooling for a rugged, compact chassis. The HBJC903i05 checks all these boxes, making it the ideal PC for powering any networking-heavy interface. Let’s take a deeper look at its features. 6 […]
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From the Blog
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The Strange Rationale of Intel Codenames
November 21, 2023
While official Intel processor names are humdrum and boring (i7, i9, etc.), the unofficial codenames used by the company are rather unique. From lakes to cities, landmarks to rivers, Intel has taken inspiration from many places. Let’s take a look at how these codenames have evolved over the years. What is an Intel Codename? Official […]
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The Importance of MTBF for Industrial Computers
November 3, 2023
Component manufacturers compete with one another to release components with a higher MTBF. But what does MTBF mean, and why does it even matter? The Difficulty in Measuring Reliability of an Electronic Device Measuring a device’s reliability can be tricky. Hardware faults and technical breakdowns can be notoriously random, where one device runs for years […]
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