Technical Support

Technical Support with Global American

Our completely US-based customer support team is easy to reach via our website, by phone or email. We’re available Monday – Friday 8am – 5pm EST to help you work through any issues that may arise. Whether the problem be with drivers, power, or IRQ address, we will work with you until it’s solved. Period.

Need to submit a form? Please follow the instructions on our technical support form page before sending in your request.

Prototyping

The first step to any successful product is the prototype. Global offers our “No-Fuss Prototype Service” to get you the right system in your hands quickly, and all the engineering-level help and support you may need at no additional cost to you.

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Engineering

Whether it be a custom integration, tweak to a COTS component or a completely custom board or chassis, Global’s Engineering Team can serve as your partner to accomplish an end result both quickly and within budget.

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Branding & Labeling

We understand the importance of developing a brand and offer services to help you personalize your hardware.

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Imaging & BIOS

OUT-OF-THE-BOX. It’s a phrase that means so much when you’re a busy professional. Global will make sure you get exactly that, and in most cases, without any additional cost.

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Testing & Certifications

We know that every application is different, and may need to meet different regulatory requirements.

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Production

Global American has been building and integrating Embedded hardware for almost 30 years, it’s our specialty and we do it well.

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Inventory & Fulfillment

Let us be a part of your supply chain. We’ll keep your tested and packaged goods in our warehouse for release as you need them.

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Our completely US-based customer support team is easy to reach, either through our website or directly via phone or email, and available Monday - Friday 8am - 5pm EST.

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Lifecycle Management

In the 30 years that we’ve been building and integrating Embedded products, we’ve been able to help multiple customers through many full lifecycles.

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Some of our successful brand partners

Already know what you need? Request a quote.

We can customize the perfect solution to meet your embedded computing needs.

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Latest Articles

Company News

Global American Brings MACTRON Group’s Panel PCs to the US
July 2, 2025

Panel PCs have become ubiquitous across industries, thanks to their ease of use and small size. And MACTRON Group is one of the world’s leading manufacturers of touch-based panel PCs, especially in healthcare and industrial automation. With America looking to step up domestic manufacturing massively in the coming years, the need for small embedded computers […]
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Cincoze Embedded Computer Powers Precision Tuna Fishing
June 4, 2025
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From the Blog

DDR4 is Getting Phased Out – But You May Still Have Time to Upgrade
August 20, 2025

DRAM production is not as exclusive as cutting-edge processors, held solely by Taiwan. There are multiple global players that manufacture primary memory, making its supply more stable. At least, that’s how it usually works. But the changes in technology mean that sometimes the companies induce artificial scarcity, and that’s what is happening with DDR4 right […]
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5G Base Station Achieved on an Embedded PC
August 6, 2025

Wireless coverage is usually very infrastructure-dependent, with large servers and transmitting stations required to extend access. But communication standards have been getting more efficient, and embedded computers have been growing more powerful. As a result, two leading industry leaders have managed to demonstrate an incredible milestone – a 5G base station operating on a single […]
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