Technical Support with Global American
Our completely US-based customer support team is easy to reach via our website, by phone or email. We’re available Monday – Friday 8am – 5pm EST to help you work through any issues that may arise. Whether the problem be with drivers, power, or IRQ address, we will work with you until it’s solved. Period.
Need to submit a form? Please follow the instructions on our technical support form page before sending in your request.
Prototyping
The first step to any successful product is the prototype. Global offers our “No-Fuss Prototype Service” to get you the right system in your hands quickly, and all the engineering-level help and support you may need at no additional cost to you.
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Engineering
Whether it be a custom integration, tweak to a COTS component or a completely custom board or chassis, Global’s Engineering Team can serve as your partner to accomplish an end result both quickly and within budget.
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Branding & Labeling
We understand the importance of developing a brand and offer services to help you personalize your hardware.
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Imaging & BIOS
OUT-OF-THE-BOX. It’s a phrase that means so much when you’re a busy professional. Global will make sure you get exactly that, and in most cases, without any additional cost.
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Testing & Certifications
We know that every application is different, and may need to meet different regulatory requirements.
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Production
Global American has been building and integrating Embedded hardware for almost 30 years, it’s our specialty and we do it well.
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Inventory & Fulfillment
Let us be a part of your supply chain. We’ll keep your tested and packaged goods in our warehouse for release as you need them.
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Technical Support
Our completely US-based customer support team is easy to reach, either through our website or directly via phone or email, and available Monday - Friday 8am - 5pm EST.
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Lifecycle Management
In the 30 years that we’ve been building and integrating Embedded products, we’ve been able to help multiple customers through many full lifecycles.
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Already know what you need? Request a quote.
We can customize the perfect solution to meet your embedded computing needs.
Latest Articles
Partnering With Cincoze for Modular Embedded Solutions
Embedded PCs rarely work with the one-size-fits-all approach. Different applications have very different requirements, and without a process that can quickly roll out customized boards, putting together an industrial-scale setup can take ages. That’s why Global American is partnering with Cincoze, the leading manufacturer of modular embedded systems. Let’s find out what makes Cincoze computers […]
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Partnering With Cincoze for Modular Embedded Solutions
December 16, 2024
Embedded PCs rarely work with the one-size-fits-all approach. Different applications have very different requirements, and without a process that can quickly roll out customized boards, putting together an industrial-scale setup can take ages. That’s why Global American is partnering with Cincoze, the leading manufacturer of modular embedded systems. Let’s find out what makes Cincoze computers […]
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Global American Partners with Acrosser
December 20, 2023
Be it Edge computing or IoT, you want rugged PCs that can perform under pressure. Acrosser’s products are perfect for the job, and we will be partnering with them to bring these computers to our customers. AAD-W480A: A Powerful PC for AI and Edge Computing AI-based software has become quite practical in many commercial applications, […]
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From the Blog
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Managing Legacy Components in Industrial Computing
December 2, 2024
Chances are that your business still uses computers with legacy components – ie. old, superseded technologies that nevertheless still get the job done. How do you deal with legacy systems without negatively impacting your operations? What Exactly is a “Legacy” Component? Computer technology evolves at a breakneck pace. Standards that are cutting edge right now […]
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The Changing Landscape of Embedded Security
November 15, 2024
Gone are the days when a strong firewall was all you needed to ensure your industrial systems and servers remained safe. Security programs have grown more robust over the years, forcing hackers to use more sophisticated approaches. But this also means that security measures must evolve further as well, going further than simply firewalls and […]
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