Technical Support with Global American
Our completely US-based customer support team is easy to reach via our website, by phone or email. We’re available Monday – Friday 8am – 5pm EST to help you work through any issues that may arise. Whether the problem be with drivers, power, or IRQ address, we will work with you until it’s solved. Period.
Need to submit a form? Please follow the instructions on our technical support form page before sending in your request.
Prototyping
The first step to any successful product is the prototype. Global offers our “No-Fuss Prototype Service” to get you the right system in your hands quickly, and all the engineering-level help and support you may need at no additional cost to you.
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Engineering
Whether it be a custom integration, tweak to a COTS component or a completely custom board or chassis, Global’s Engineering Team can serve as your partner to accomplish an end result both quickly and within budget.
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Branding & Labeling
We understand the importance of developing a brand and offer services to help you personalize your hardware.
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Imaging & BIOS
OUT-OF-THE-BOX. It’s a phrase that means so much when you’re a busy professional. Global will make sure you get exactly that, and in most cases, without any additional cost.
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Testing & Certifications
We know that every application is different, and may need to meet different regulatory requirements.
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Production
Global American has been building and integrating Embedded hardware for almost 30 years, it’s our specialty and we do it well.
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Inventory & Fulfillment
Let us be a part of your supply chain. We’ll keep your tested and packaged goods in our warehouse for release as you need them.
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Technical Support
Our completely US-based customer support team is easy to reach, either through our website or directly via phone or email, and available Monday - Friday 8am - 5pm EST.
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Lifecycle Management
In the 30 years that we’ve been building and integrating Embedded products, we’ve been able to help multiple customers through many full lifecycles.
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Already know what you need? Request a quote.
We can customize the perfect solution to meet your embedded computing needs.
Latest Articles
5G Base Station Achieved on an Embedded PC
Wireless coverage is usually very infrastructure-dependent, with large servers and transmitting stations required to extend access. But communication standards have been getting more efficient, and embedded computers have been growing more powerful. As a result, two leading industry leaders have managed to demonstrate an incredible milestone – a 5G base station operating on a single […]
View ArticleCompany News
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Global American Brings MACTRON Group’s Panel PCs to the US
July 2, 2025
Panel PCs have become ubiquitous across industries, thanks to their ease of use and small size. And MACTRON Group is one of the world’s leading manufacturers of touch-based panel PCs, especially in healthcare and industrial automation. With America looking to step up domestic manufacturing massively in the coming years, the need for small embedded computers […]
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From the Blog
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5G Base Station Achieved on an Embedded PC
August 6, 2025
Wireless coverage is usually very infrastructure-dependent, with large servers and transmitting stations required to extend access. But communication standards have been getting more efficient, and embedded computers have been growing more powerful. As a result, two leading industry leaders have managed to demonstrate an incredible milestone – a 5G base station operating on a single […]
View Article
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Industrial Panel PCs in the Medical Sector
July 25, 2025
Industrial-grade panel PCs are designed to power automation, but factories aren’t the only place where they find a use. Apart from the obvious suspects like retail or food processing industries, industrial panel PCs have found surprising success in Healthcare. But what is it that makes industrial panel computers suitable for this field? What kind of […]
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