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Technical Support

  • Global American Customers Only. Only our customers will receive a reply.

    Before submitting any technical or customer support request via this online support form, please ensure that you provide Global American Technical Support with a detailed and complete description of your issue.

    Tech Support Hours are M-F 8am-5pm Eastern Standard Time

    Please include all of the following information:

    • If known, how your issue or error may be reproduced
    • The full product name
    • Your operating system and its version number
    • Bar Code # and Serial Number (examples below form)
    • Any other information relevant to the problem
  • Barcode example
    (White or Yellow)
    Serial # example
    GAI Barcode ExampleSerial Number Label Example
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