Global American Customers Only. Only our customers will receive a reply.
Before submitting a request via this online technical support form, please provide us with a detailed and complete description of your issue.
Our Technical Support Hours are M-F 8am-5pm Eastern Standard Time (EST)
Please include the following information:
- If known, how your issue or error may be reproduced
- The full product name
- Your operating system and its version number
- Bar Code # and Serial Number (see examples below)
- Any other information relevant to the problem
Already know what you need? Request a quote.
We can customize the perfect solution to meet your embedded computing needs.
Latest Articles
Turning an Industrial PC into a Control Hub Through the Right Expansion Cards
Industrial computers have gotten really powerful and can perform many complex tasks, including AI-assisted machine vision or predictive maintenance reports. But no matter how powerful an embedded computer is, it is of no use if it cannot interface with the machines on the factory floor. The sheer variety of machines in use means there are a lot of different […]
View ArticleCompany News
-
7 Reasons to Work with Global American
February 11, 2026
With our long industry experience and knowledge dealing with every stage of the embedded manufacturing pipeline, we understand the needs of this task and have helped multiple clients through it. So here are the 7 reasons to choose Global American as your embedded partner. #1: Reputation for Delivering Back in 1989, when embedded computers were still just […]
View Article
-
Global American Brings MACTRON Group’s Panel PCs to the US
July 2, 2025
Panel PCs have become ubiquitous across industries, thanks to their ease of use and small size. And MACTRON Group is one of the world’s leading manufacturers of touch-based panel PCs, especially in healthcare and industrial automation. With America looking to step up domestic manufacturing massively in the coming years, the need for small embedded computers […]
View Article
From the Blog
-
Turning an Industrial PC into a Control Hub Through the Right Expansion Cards
March 17, 2026
Industrial computers have gotten really powerful and can perform many complex tasks, including AI-assisted machine vision or predictive maintenance reports. But no matter how powerful an embedded computer is, it is of no use if it cannot interface with the machines on the factory floor. The sheer variety of machines in use means there are a lot of different […]
View Article
-
Intel’s Q3 Performance: Return to Profitability or a Blip on a Hard Road?
January 28, 2026
Intel’s balance sheets haven’t been looking good for a long time now, overshadowed by AMD’s incredible success in the semiconductor market. But its strategy of returning to the fundamentals seems to be bearing fruit, with Intel posting profits in its 2025 Q3 performance, beating expectations. But is it really the turning point that marks Intel’s return to […]
View Article