Global American Customers Only. Only our customers will receive a reply.

Before submitting any technical or customer support request via this online support form, please ensure that you provide Global American Technical Support with a detailed and complete description of your issue.

Tech Support Hours are M-F 8 am-5 pm Eastern Standard Time

Please include all of the following information:

  • If known, how your issue or error may be reproduced
  • The full product name
  • Your operating system and its version number
  • Bar Code # and Serial Number (examples below form)
  • Any other information relevant to the problem
  • Barcode
    (White or Yellow)
    Serial #

Already know what you need? Request a quote.

We can customize the perfect solution to meet your embedded computing needs.

    • This field is for validation purposes and should be left unchanged.

    Latest Articles

    Company News

    • Is SSD Always the Better Option?

      There has been a movement toward Solid State Drives (SSD) in the last few years. The reasons are obvious – an SSD operates much faster than a traditional hard drive and isn’t susceptible to mechanical faults. And while they used to sport very little storage capacity and were prohibitively expensive in the early days of […]

      View Article
    • How to Find the Best Form Factor for Your Embedded PC

      If you have ever paid attention to the technical specs of a computer’s motherboard, you may have come across terms like Micro-ATX or Mini-ITX. Referred to as form factor, this name apparently decides the category of the motherboard. But how exactly do these form factors differ? Which form factor should you go for? Here is […]

      View Article
    View All News

    From the Blog

    • Sunlight Readable Displays for Outdoor Applications

      Using a computer outdoors can be tricky. The screens aren’t really built to be visible in direct sunlight, making it hard to see anything on the display. This is especially a problem for embedded computers with LCD screens deployed in outdoor locations.  Computers meant to be deployed in outdoor scenarios need a different feature set […]

      View Article
    • Embedded PC Enclosures – Should You Go With Metal Or Plastic?

      In desktop computers, picking the enclosure material is mostly an aesthetic choice. With industrial PCs though, this factor has to be considered carefully. There is no one perfect material that does well in every scenario – different situations call for different approaches. Here is an overview of the pros and cons of each one. Metal […]

      View Article
    View all Blogs