Global American Customers Only. Only our customers will receive a reply.

Before submitting any technical or customer support request via this online support form, please ensure that you provide Global American Technical Support with a detailed and complete description of your issue.

Tech Support Hours are M-F 8 am-5 pm Eastern Standard Time

Please include all of the following information:

  • If known, how your issue or error may be reproduced
  • The full product name
  • Your operating system and its version number
  • Bar Code # and Serial Number (examples below form)
  • Any other information relevant to the problem
  • Barcode
    (White or Yellow)    		Serial #

Already know what you need? Request a quote.

We can customize the perfect solution to meet your embedded computing needs.

    • This field is for validation purposes and should be left unchanged.

    Latest Articles

    Featured Article
    IEC 60601-1 IEC 60601-1: The Gold Standard for Medical Devices

    When installing embedded computers in medical settings, there are many things to consider. Unlike an industrial location, hygiene is of utmost importance, apart from absolute adherence to safety norms.  After all, these computers are used to control lifesaving medical equipment, so any errors can be fatal. To ensure that all electronic devices – including but […]

    View Article

    Company News

    • How to Find the Best Form Factor for Your Embedded PC

      November 3, 2021

      If you have ever paid attention to the technical specs of a computer’s motherboard, you may have come across terms like Micro-ATX or Mini-ITX. Referred to as form factor, this name apparently decides the category of the motherboard.   But how exactly do these form factors differ? Which form factor should you go for? Here is […]

      View Article
    • All You Need to Know about PCIe

      July 13, 2021

      Peripheral Component Interconnect Express or PCIe is one of the central connectivity technologies of a computer. It helps expand the capabilities of a PC and is an essential feature for any computing system, industrial or otherwise.  But at the same time, not many people actually know much about this standard. Compared to the more ubiquitous USB, PCle is still […]

      View Article
    View All News

    From the Blog

    • IEC 60601-1: The Gold Standard for Medical Devices

      December 1, 2021

      When installing embedded computers in medical settings, there are many things to consider. Unlike an industrial location, hygiene is of utmost importance, apart from absolute adherence to safety norms.  After all, these computers are used to control lifesaving medical equipment, so any errors can be fatal. To ensure that all electronic devices – including but […]

      View Article
    • DIN Rail Mounting Explained

      November 15, 2021

      If you have ever been involved in the installation of an industrial computer, you must have come across the term DIN rail mounting. A core step when setting up a network of embedded computers, DIN rail mounting is the default method for installing crucial electrical devices. This begs the natural question: what exactly is a […]

      View Article
    View all Blogs