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Before submitting any technical or customer support request via this online support form, please ensure that you provide Global American Technical Support with a detailed and complete description of your issue.
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Please include all of the following information:
- If known, how your issue or error may be reproduced
- The full product name
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- Bar Code # and Serial Number (examples below form)
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Latest Articles

MiTAC E600 Industrial and frameworks are known to be reluctant to change, hanging on to legacy systems as long as they don’t outright stop working. And with good reason; transitioning to a new system is not as simple as plugging in a new computer, but often requires widespread changes throughout the framework to integrate with […]
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Digital Signage with Air Purifier
December 22, 2020
With the concerns raised over air quality over the past few years, ensuring a clean airflow within the closed confines of a commercial establishment has become a priority. But installing a whole new system to cater to this need alone might be a bit inefficient, not to mention expensive. But what if you could include […]
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Global American Celebrates 30 years of Embedded Computing Solutions
September 16, 2019
FOR IMMEDIATE RELEASE (Hudson, NH) – For three decades Global American has been an innovator of embedded computing solutions for industrial, government, healthcare and the military. Headquartered for all 30 years in southern NH, 25 of those years in the same building, Global American employs 13 people with eight staff members who have been there […]
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Global American Expands Salesforce
October 22, 2018
From the Blog
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How the MiTac E600 Can Boost Your Industrial System
February 10, 2021
MiTAC E600 Industrial and frameworks are known to be reluctant to change, hanging on to legacy systems as long as they don’t outright stop working. And with good reason; transitioning to a new system is not as simple as plugging in a new computer, but often requires widespread changes throughout the framework to integrate with […]
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Employee Spotlight – Cathy Perault
November 4, 2020
Hi, I’m Cathy Perault and I’m the Customer Success Manager at Global. This month, I’ll be celebrating my 15 year anniversary here, and I’ve enjoyed every moment of it! Granted, we’ve seen some ups and downs, like most businesses, but I’ve learned and grown. I value our customers and feel proud of the service and […]
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Choosing the Right Embedded Computer for Pharmaceuticals
October 30, 2020
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The Need for Rugged Surveillance Systems
October 2, 2020